We strive to provide high-quality services and meet our customers' needs. In case a refund is necessary, please review our refund policy.

                                                                     *Refund Conditions:

* 1. *Refund Period:* Refunds are available within 14 days of the purchase of the service.

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2. *Reasons for Refund:* - Cancellation of the booking before the tour starts. - Change of tour date due to company issues. - Unsatisfactory quality of provided services.

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3. *Refund Process:* - The customer must send a refund request via email to [Your Email], including the booking number and reason for the refund. - The request will be reviewed within 5 business days. - Upon approval, the refund will be processed to the original payment method within 7 business days.

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4. *Additional Conditions:* - No refunds will be issued if the service has been fully provided and used by the customer. - For cancellations made less than 48 hours before the tour starts, 20% of the service cost will be retained as an administrative fee.

 

              We value each customer and aim to make the refund process as transparent and convenient as possible. If you have any questions or need additional information, please contact our support team.